Returns and Cancellation Policy

This page explains the returns, cancellation, and refund terms for transparent business card orders.

Because our products are made to order for an individual or business, some rights are limited by the nature of the product.

For products designed and printed to order for an individual or business, the nature of the product means there is no right of withdrawal or return.

This follows from the exception for custom-made products under distance selling regulations.

Your order can be cancelled free of charge before it enters production. Please send us your cancellation request as soon as possible.

Once production has started, order cancellation is no longer possible.

In the event of a production fault, an incorrect or incomplete delivery, or damage in transit, we'll correct or reprint the product free of charge.

Please get in touch as soon as possible after delivery, and we'll provide the support needed to resolve it.

The final pre-print review and approval of the design is the customer's responsibility.

Spelling or visual errors in an approved design are not covered by returns or exchanges.

In the case of a cancellation before production or a fault on our part, the amount paid is refunded via your original payment method.

The refund processing time may vary depending on your payment provider.

For any questions about returns, cancellations, or refunds, please get in touch with us.