Here You Will Find Answers to Your Questions
You’re in the right place if you’re looking for quick answers. From the ordering process to card details, design tips, and delivery information, everything you need is here.
Frequently Asked Questions
Ordering Process
Design and Printing
How can I place an order?
First, select your desired card dimensions and specifications on the transparent business card product page. In the next step, choose from four design options to finalize your card’s appearance:
Free Design Templates
- Filter through ready-made card templates on our site by industry and card size, select your preferred design, and use our free online design tool to customize the card’s text, logo, and other elements easily.
- Upload Your Design: If you already have a design in a printable format (like AI, PSD, CDR, PDF, or TIFF), follow the provided instructions to upload it and proceed to checkout.
- Professional Design Service: Our expert design team can create a custom design tailored to your preferences.
- Design Replication: For replicating an existing card design you like, simply follow the necessary steps.
How do I complete the payment?
Can I order by phone?
Which colors should I use on transparent business cards?
For optimal results, use CMYK color codes. RGB or HEX colors might vary slightly in print. Dark colors such as browns, reds, and navies can appear nearly black in print, so consider lightening these tones. For a crisp black, set the CMYK values to C:40 M:40 Y:40 K:100.
How do I complete the payment?
Can I order by phone?
Which colors should I use on transparent business cards?
Can I add a QR code to my card?
Is double-sided printing possible?
Do you print in white?
Do you offer Pantone color printing?
What information should I include on my card?
Design and Printing
What type of plastic is used for transparent cards?
Our transparent business cards are made from frosted PVC, an ideal material for high-quality printing.
What is the card thickness?
Our cards are 500 microns thick, providing a durable, solid feel.
Are the cards scratch-resistant and waterproof?
The printed side is protected with a transparent laminate, making it resistant to scratches, water, and damage.
Are the materials recyclable?
Yes, our PVC material is 100% recyclable.
Sizes and Formats
What are the standard card dimensions?
- European Standard: 3.35 x 2.17 Inch
- American Standard: 3.5 x 2.01 Inch
- Square: 2.56 x 2.56 Inch
- Mini: 3.35 x 1.57 Inch
Production and Delivery
What is the production time?
We offer three delivery options based on your budget and urgency: 5-7 business days for expedited service or 12-14 business days for a more economical choice.
What are the shipping times?
Delivery times depend on distance: up to 1 business day within 600 km and 1-3 business days for longer distances.
Do you ship internationally?
Yes, we offer affordable and quick shipping worldwide. German customers can order via www.transparentcard.de, and customers in other countries can use www.transparentcard.com
Is shipping free?
For orders over 3000 TL within Turkey, shipping is free. For other orders, we offer discounted rates through our shipping partners.
Returns and Cancellations
What are the return policies?
For first orders up to 3000 TL, returns are accepted with no questions asked. For larger orders or repeat orders, returns are accepted in cases of:
- Printing errors (different from the approved design)
- Damaged items (with documentation from the shipping carrier)
- Incorrect product or quantity received
- Product deformations for any reason
What if my order doesn't arrive?
You can track your shipment with the tracking number provided or contact the shipping carrier or us for assistance.
Can I change the delivery address?
Yes, changes can be made as long as the item hasn’t shipped.
Can I cancel my order?
Orders can be canceled if printing hasn’t started, in case of error or other reasons.